About Us :

Our Client, a family-owned business, has been a trusted name in building supply manufacturing. We are seeking an Inside Counter Sales Representative to join our team.

This role involves providing exemplary service to our customers and facilitating order-related operations. The ideal candidate will thrive in an inside sales environment, responsible for order entry and ensuring customer satisfaction.

This role offers long-term growth potential within our familial company.

• Position : Customer Service Lead Representative
• Location : Merrick, NY
• Employment Type : Permanent
• Salary : $52,000-$58,000 annually
• Experience Required : Construction, Home Improvement, or Manufacturing

Job Description :

This role involves providing exemplary service to our customers and facilitating order-related operations. The ideal candidate will thrive in an inside sales environment, responsible for order entry and ensuring customer satisfaction.

This role offers long-term growth potential within our familial company.

Opportunity Overview :

Key Responsibilities :

• Provide professional assistance to customers at the counter
• Proficiency in basic math for handling discounts
• Accurate order entry and processing
• Handle inbound and outbound calls with finesse
• Deliver exceptional customer service at all times
• Collaborate closely with the Sales team
• Coordinate effectively with drivers for timely order fulfillment
• Ensure customers receive their orders promptly and accurately

Qualifications :

• Experience in building materials industry preferred
• Strong proficiency in Excel

Last updated : 2024-05-08